FREQUENTLY ASKED QUESTIONS


Skin Types:
What skin type is MAIONE suitable for?
MAIONE is suitable for the use on all skin types. However, if you are allergic to any of the ingredients in the MAIONE, particulary collagen (being the main ingredient of MAIONE), please consult with a physician or other healthcare professional first before placing order.
I have a sensitive skin. Can I use MAIONE?
Yes, MAIONE is good for sensitive skin. MAIONE is made from all natural ingredients which will not have any adverse effects on sensitive skin. In fact, many of our customers are using MAIONE due to their sensitive skin. Your skin condition will improve overtime. However, if you are allergic to any of the ingredients in the MAIONE, please consult with a physician or other healthcare professional first before placing order.
My sensitive skin reacts to the ingredients in the MAIONE. Shall I continue to use MAIONE?
In rare occasions, some people with sensitive skin might have reactions after using MAIONE. If this happens, dilute MAIONE with pure water (ie: drinking water) with the ratio of 1:1 before applying to the skin. Do this for the first few days in order for the skin to accept the new product. Resume applying as normal after few days. See also >> Possible Skin Reactions & Effects
Benefit/Effectiveness
What is the benefit of using MAIONE?
MAIONE is effective in firming the skin, smoothen wrinkles, removes eye bags and dark circle, rehydrate and brighten skin, reduce pigmentation and restore acne scar. The results are proven and visible within a week of usage. Please read the five major effects of MAIONE here.
Why is MAIONE so effective?
MAIONE manage to provide effective and visible results almost instantly due to the technology used. MAIONE is produced by the most advanced technology which enables cellular energy to be absorbed easily and directly into the deep layer of the skin and effectively solves all skin problems. Please read the technology of MAIONE here.
How does MAIONE works?
Our body is made of 60 trillions of cells with skin as the largest organ of the body. Our skin obtains nutrients via absorption by cells. Normally cells will shrivel when our skin is lack of water, and skin will also become dull and sagging, with no radiance. Since the molecules of MAIONE are very small (thanks to the ‘Peptides Chain Application Technology’), they can be absorbed rapidly into the skin epidermal cells. After the cells absorbed sufficient nutrients, they are like inflated balloon- smooth and elastic. That contributes to the tight, firm and elastic skin.
Results
How long does it takes for the result to be visible?
Due to the technology used, MAIONE lifts the skin within 15 minutes of application. For other skin problems and depending on the severity of the skin condition, most people notice visible result within 28 consecutive days of usage. Most people obtain the optimum results after 3-4 months of consecutive usage. However, as everyone's skin condition is different, the time it takes for MAIONE to be effective is different. To maintain the youthful look of our skin, it is advisable to apply MAIONE regularly.
How to obtain the optimum result?
To obtain best and optimum result, it is recommended to use MAIONE Youth Original Essence together with MAIONE Youth Awakening Serum. Depending on the skin condition, a recommended set of treatment include 2 bottles of MAIONE Youth Awakening Serum and 3 bottles of MAIONE Youth Original Essence. Please contact us for detail.
If I were to stop using MAIONE after awhile, will there be any regression?
MAIONE is made from high concentrate of natural extracts, hence there is be no regression. MAIONE achieves the anti-aging effect by regulating the skin metabolism, making your skin smooth, bright, moisture and lustre. It increases the ability of your skin to repair itself and withstand stimulants from the external environment. After you stop using MAIONE, your skin system will stay in good condition for a period of time without regressing or relying on the product. However, as everyone losses collagen everyday, your skin system will age together with your body at the same rate following the natural aging process. Thus maintaining enough collagen in your skin is the key to maintain youthfulness. * Collagen is the main ingredients of MAIONE.
Shipping/delivery
I’m interested in MAIONE products. Where are you based?
We are the authorized distributors based in Klang Valley and Brunei.
How do I buy MAIONE from you if I’m from other part of Malaysia or Brunei?
We provide local delivery to any part of Malaysia and Brunei.
Besides than Malaysia and Brunei, do you ship/deliver to other countries?
Yes, international shipping can be arranged. Please contact us for detail.
How much is the shipping/postage cost?
Shipping cost depends on the location of the recipients. Please contact us for detail.
Price and discount
What is the price of MAIONE products?
The retail price for 120ml MAIONE Youth Original Essence is RM700.00 and the retail price for 30ml MAIONE Youth Awakening Serum is RM 810.00. Please contact us for special price/discount.
Is there any way to get discount for MAIONE products?
Certainly yes, we give special discount as we are the authorised distributor of MAIONE. please contact us to get special discount on MAIONE products. You are also entitled to get further discount by joining us as distributor. Minimum order to become a distributor is 5 bottles and the membership fee is RM 50.00.
Payment
How do I make the payments?
We currently accept payments made via credit card, internet banking and ATM transfer. Please contact us for detail.
For international customers, please contact us for the arrangement of payment methods.
Safety and side effect
How safe is MAIONE?
MAIONE is tested and certified by the world’s leading consumer product tester, SGS. It is also tested in other laboratories around the world. MAIONE is certified to be safe for use and contains animal-free-ingredients. Please read the Safety Reports here.
Is there any side effect of using MAIONE?
Only products that contain harmful chemicals will cause side effects. No side effect has been reported by the use of MAIONE products, which is made from all natural ingredients.
Does MAIONE contain any prohibited ingredients or harmful chemicals?
No, other than natural extracts and cutting-edge anti-aging ingredients, MAIONE does not contain other chemical additives. It has been widely tested and certified. Please read the Safety Reports here.
More about MAIONE
Where is MAIONE made from?
MAIONE is formulated in the USA. It is manufactured in Malaysia with raw materials from the USA.
What is the difference between the gold and black packaging?
MAIONE Gold packaging is the former packaging. MAIONE Black packaging is our new packaging that portrays a professional and mysterious feel. However, the formulation, ingredients and the effectiveness remain the same.
How long does each bottle of MAIONE last?
Typically, each bottle of 120ml MAIONE Youth Original Essence can last for 2-3 months and 30ml of MAIONE Youth Awakening Serum can last for 1-2 months, both depending on your usage.
I only learnt about MAIONE from my friend. Why there is no advertisement?
A wonderful product does not need much advertisement. It sells by itself and by word-of-mouth. In fact, MAIONE advertised itself through the effectiveness of its products.
What is the pH for MAIONE?
MAIONE is pH 6.2-6.5, similar to our skin's pH.
Would the smell of MAIONE change after sometime?
The product is well sealed. As long as it is not exposed to high temperatures or direct sunlight, the smell will not change.
Can the shelf life of MAIONE reach three years without using preservatives?
MAIONE uses extracts from natural ingredients that contain natural preservatives that can last for 3 years.
Why does the scent of MAIONE change?
MAIONE uses extracts of natural ingredients and it does not contain synthetic fragrances. The scent may differ according to the weather and environmental conditions in which the natural ingredients grow but this will not affect the product's effectiveness.
Product Sample
Do you provide any sample for MAIONE products?
At this point of time, we do not have any sample size available for our products. However, you can always purchase one bottle of MAIONE Youth Original Essence to try out and experience the effect before purchasing more. However, it is recommended to purchase one bottle of 120ml MAIONE Youth Original Essence and one bottle of 30ml MAIONE Youth Awakening Serum to obtain the best result in a shorter period of time.
Usage
Can MAIONE be used together with my other cosmetic or skin care products?
It is important not to use MAIONE with other cosmetic, beauty or skin care products that contain lead, mercury, man-made hormone and heavy metals. As MAIONE is able to reach the dermis layer of the skin, the efficiency may be reduced or it may even worsen the skin condition if used together with other products that contain hormones, lead, mercury or heavy metals. Another reason for not using MAIONE alongside with your other skin care products is that you can isolate and witness the effect of MAIONE.
Can I use MAIONE after I put on make-up?
MAIONE will not have any effect on make-up. MAIONE can be sprayed over your make-up and it can still be absorbed effectively into your skin. However, it is recommended to use MAIONE after you cleanse your face, before putting on make-up.